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Warranty

Thank you for your interest in products from Reach Higher Ground, Inc.

This limited warranty applies to physical goods, and only for physical goods, purchased from Reach
Higher Ground, Inc.


What does the limited warranty cover?
The limited warranty covers any defects in material or workmanship under normal use during the
warranty period.
During the warranty period Reach Higher Ground, Inc will repair or replace, at no charge, products or
parts of a product that proves defective because of improper material or workmanship, under
normal use and maintenance.


What will we do to correct the problems?
Reach Higher Ground, Inc will repair the product at no charge using new parts or replace the
damaged or failed components.


How long does the warranty coverage last?
Warranty coverage is good for 180 days from the date of purchase with few exceptions as follows.
-Tucker® alloy clamp bodies carry a lifetime warranty from time of purchase.
-Tucker® Carbon Fiber Poles carry a 2 year warranty from time of purchase.
-Water filters and water filter media carry NO warranty.


What does this limited warranty NOT cover?
Water filters
Conditions, malfunctions or damage resulting from defects in material or workmanship
Damage caused by customer negligence.


What do you have to do?
To obtain warranty service, you must first contact us to determine the problem and the most
appropriate solution for you.

Ā©2017 RHG Products Company